Administrative Assistant (Full Time)
Compass Group•Carrollton, TX
•Onsite
About The Position
We are looking for a confident administrative associate with good communication and interpersonal skills that can assist customers with scheduling appointments, account management, billing/invoicing, and providing customers with detailed product information and services.
Requirements
- Previous customer service experience preferred
- Microsoft Office experience preferred
- Outlook experience preferred
- Excellent customer service and phone etiquette
- Computer literacy
- Prior Outlook, Word, Excel experience
Nice To Haves
- Willing to train!
Responsibilities
- Setting service appointments and schedules with customers
- Handling inbound and outbound phone calls and emails
- Corresponding with other departments via internal email
- Transferring/forwarding calls/emails to appropriate departments
- Billing management and invoicing discussions
- Forwarding invoice disputes to Supervisors/Managers
- Creating new accounts and modifying/updating account details
- Navigating within private operating system (Prism and Servquest)
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
