Administrative Assistant

Community Action Partne•Gering, NE

3d•$15 - $18•Onsite

About The Position

Community Action Partnerships of Western Nebraska (CAPWN) is a non-profit community-based health and human services organization that serves low-income, disadvantaged and those unable to meet their needs through other sources. The agency was established in 1965 and provides services to over 9,000 individuals, children and families in three main areas: Community Health Services, Clinical Health Services, and Supportive Health Services. CAPWN's promise is to change people's lives, embody the spirit of hope, improve communities, and make America a better place to live. Their vision is communities where everyone has an opportunity for a successful life, and their mission is to provide quality services and promote learning opportunities to improve and nurture the health and well-being of Western Nebraska communities. Key beliefs include Integrity, Compassion, Inclusion, Collaboration, and Innovation.

Requirements

High School Diploma or GED and one year experience as receptionist or similar office/clerical duties.
Position requires proficient oral communication in English and Spanish.
Basic computer skills with experience in Microsoft programs.
Ability to deal positively with the general public.
Ability to multitask and handle interruptions throughout the day.
Establish and maintain cooperative working relationships.

Nice To Haves

Three years’ office experience (for Grade 2)
Five years’ office experience (for Grade 3)

Responsibilities

Greet clients, answer, and distribute telephone calls; provide mail service and represent the Agency in a positive manner through telephone and personal contact with program participants, staff, and the general public.
Unlock the main door no later than 8:00 a.m. and lock at 5:00 p.m.
Greet the clients and public cordially and courteously.
Check clients in when coming for assistance; issue proper forms to be completed by clients, as applicable.
Scheduling Emergency Service Appointments for Family Stabilization.
Answer telephone and determine needs of caller and transfer to appropriate staff.
Relay messages to staff from clients not comfortable with voicemail.
Acquire knowledge of programs to assure accurate responses to questions.
Process incoming mail (date, sort, open and distribute); process outgoing mail.
Log in all monetary amounts received in the mail.
Log in and notify program staff immediately of incoming parcels and/or deliveries and faxes.
Receive rent transactions from clients coming in to pay rent.
Receive donations.
Monitor the weather band radio and announce watches and warnings.
Maintain lobby and work area in an orderly fashion.
Maintain an adequate supply of blank agency forms.
Maintain confidentiality of records and communications following CAPWN policy and HIPAA privacy and security policies and procedures.
Data Input, data quality monitoring, assisting managers and directors with grant reporting and other needs as they arise.
As a CAPWN team member, dedicate your energy to providing high quality, value-added customer service and care to our clients. Embrace the CAPWN Standards of Behavior, practicing integrity, strong communication and respect for leaders and peers. Engage with the team and commit to improving and nurturing the health and well-being of the individuals in the communities we serve.
Other duties as assigned.