ADMINISTRATIVE ASSISTANT- Hospice/Palliative Care

Notre Dame Health Care Center, Inc. • Worcester, MA

3d • Onsite

About The Position

The Administrative Assistant, working under the direction of the Business Office Manager, serves as the primary point of contact for individuals calling the Notre Dame at Home service line, and is responsible for delivering a warm, compassionate, and professional first impression. The Administrative Assistant is expected to possess a thorough understanding of the organization and its services, and be able to provide clear, concise information to callers when appropriate.

Requirements

• High school diploma or equivalent required
• Basic to intermediate computer skills using Microsoft Office (Word, Excel, Outlook) required
• 1-3 years of medical front office or administrative experience required
• Ability to perform work accurately and thoroughly.
• Ability to communicate effectively verbally and in writing.
• Proficient ability to use a computer and electronic medical record.
• Maintain patient, team member, and employer confidentiality.
• Friendly, cheerful, and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures.
• Ability to pay attention to the minute details of a project or task.
• Ability to adapt easily to changing conditions and work responsibilities.
• Ability to handle more than one task at the same time.
• Display a positive attitude and is a positive agent for change.
• Work as part of a team and collaborate with co-workers.

Nice To Haves

• associates degree preferred

Responsibilities

• Managing incoming calls by identifying the purpose, directing callers to the appropriate personnel or department.
• Accurately documenting interactions in the electronic medical record.
• Distributing mail, scanning and faxing documents.
• Providing general clerical support to the management team as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED