About The Position

Overhead Fire's Administrative Assistant is more than administrative work; the role is the heart of the sprinkler service team. The position ensures timely, correct support to both customers and technicians. The role requires exceptional efficiency in a fast-paced, multi-tasked work pace. The position interacts every day with customers, technicians, managers and handles emergencies when needed. The Administrative Assistant handles multiple tasks quickly, sometimes simultaneously, and is proficient in data entry, time management and organization, and works collaboratively in a team dynamic. This vital position contributes to the strength and sustainable growth of Overhead Fire.

Requirements

  • Prior experience in an administrative, office support, or coordinator role
  • Accounting experience required
  • Strong data entry skills with a high degree of speed and accuracy
  • Experience using Sage Intacct required or strongly preferred
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • Excellent written and verbal communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Professional attitude, reliability, and strong work ethic

Nice To Haves

  • Experience in the Fire Life Safety, construction, service, or related industry is preferred but not required

Responsibilities

  • Provide day-to-day administrative support to management and staff
  • Perform high-volume data entry with accuracy and attention to detail
  • Enter, update, and maintain customer, vendor, job, and financial records in company systems
  • Utilize Sage Intacct for accounting and administrative functions
  • Process invoices, billing documents, purchase orders, and related paperwork
  • Support accounts payable and accounts receivable activities
  • Assist with bookkeeping, account reconciliations, and general accounting tasks
  • Answer and direct incoming phone calls, emails, and customer inquiries professionally
  • Prepare correspondence, reports, proposals, and other business documents
  • Maintain organized records, filing systems, and office databases
  • Assist with scheduling appointments, meetings, and service-related activities
  • Help ensure efficient office operations and coordination across departments

Benefits

  • Competitive Pay
  • Comprehensive Benefits: Including medical, dental, and vision insurance (100% company-paid options for dependents)
  • Future Savings: A 401(k) savings plan with employer match
  • Paid Time Off: Generous PTO and paid holidays to support work-life balance
  • Professional Development: Certification reimbursement, ongoing training, and opportunities for career growth
  • Additional Perks: Access to tools, resources, and support for success
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