Administrative Assistant (El Cajon)

The Arc San Diego • El Cajon, CA

3d • Onsite

About The Position

We are looking for an amazing, dedicated and professional Administrative Assistant to join our East County Day Program. In this role you’ll support daily operations by assisting the Program Administrator and Case Manager(s). You’ll be the first point of contact for visitors and callers, help keep the office running smoothly, and ensure accurate documentation that supports essential services.

Requirements

• High school diploma or GED.
• At least 6 months of administrative or customer service experience.
• Ability to use office equipment and computer systems confidently.
• Ability to lift up to 50 lbs and perform required physical tasks.
• Detail‑oriented and organized.
• Strong communicator with excellent customer service skills.
• Able to manage multiple tasks and deadlines.
• Comfortable learning new systems and technology.
• Professional, dependable, and collaborative.
• Culturally aware and responsive when interacting with diverse groups.

Nice To Haves

• Bilingual English/Spanish.
• Experience with SDRC processes or electronic case management systems (e.g., Therap).
• Enjoy contributing to a mission‑driven environment and helping teams stay organized.

Responsibilities

• Answer multiline phones and greet visitors with professionalism.
• Provide administrative support: scheduling, filing, meeting prep, mail processing, and data entry.
• Support program needs: attendance tracking (Therap), client payroll reconciliation, billing, reporting, and quality assurance audits.
• Monitor training compliance and manage Compass Card orders.
• Communicate effectively with staff, families, and external partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED