Administrative Assistant - Support

Sweeping Corporation of America•Visalia, CA

7d•Onsite

About The Position

As our next Administrative Assistant, you'll play an important role in supporting the day-to-day administrative needs of the location and operations team. In this role, you’ll help maintain accurate records, coordinate communications, assist with scheduling and documentation, respond to internal and external inquiries, and provide general administrative support to help the location operate efficiently. The job responsibilities below outline the core duties and expectations of a position, providing clarity on how the role supports Company goals. However, not all duties can be listed, and as business needs evolve, responsibilities may shift over time to reflect new priorities, processes, or technologies.

Requirements

High School or GED
1 year of administrative, office support, customer service, clerical, or related experience preferred.
Basic proficiency with Microsoft Office, including Outlook, Word, and Excel, and the ability to learn and navigate Company systems.
Strong attention to detail and ability to maintain accurate records and documentation.
Ability to communicate effectively and professionally with employees, customers, vendors, and internal teams.
Ability to prioritize multiple tasks, meet deadlines, and maintain organized records.
Ability to appropriately handle confidential and sensitive Company and employee information.
Ability to review billing information carefully, identify discrepancies, and produce accurate invoices.
Ability to manage multiple billing activities, prioritize work, and consistently meet established deadlines.
Ability to investigate billing discrepancies, determine appropriate resolutions, and escalate issues when necessary.
Ability to communicate clearly and professionally with customers, Sales, Operations, Collections, and other internal stakeholders.
Ability to effectively use ERP, billing, email, spreadsheet, and other business systems to complete daily responsibilities.
Demonstrates dependable attendance, follows through on assigned responsibilities, and takes ownership of work.

Responsibilities

Provide day-to-day administrative support to the location, including preparing documents, organizing information, maintaining records, and assisting with general office needs.
Enter, update, and maintain accurate information in Company systems, spreadsheets, files, and other records.
Assist with scheduling meetings, appointments, employee activities, and other operational needs as directed.
Answer phones, respond to emails, and communicate professionally with employees, customers, vendors, and other internal and external contacts.
Prepare, organize, scan, file, and maintain documents and records in accordance with Company procedures.
Assist employees and management with administrative questions, forms, documentation, and other routine requests.
Provide administrative assistance to Operations and other departments as needed, including preparing reports, tracking information, and coordinating follow-up items.
Assist with routine customer and vendor inquiries and direct questions or issues to the appropriate department or team member.
Assist with preparing, updating, and distributing routine reports, spreadsheets, and administrative summaries.
Help maintain an organized, professional, and efficient office environment and ensure administrative supplies and resources are available.
Handle employee, customer, financial, and Company information appropriately and maintain confidentiality.
The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts and reliably adhering to start times, breaks, and end times.