Administrative Assistant

IST Management Services • Washington, DC

11d • $28 - $30 • Onsite

About The Position

IST Management is seeking a professional, organized, and detail-oriented Administrative Assistant to join our team in Washington, DC. This is a full-time position supporting a professional association environment with responsibilities across administrative support, membership services, database management, events, technology, and basic finance activities.
The ideal candidate enjoys working with people, is comfortable learning new systems, and can manage a variety of responsibilities while maintaining a high level of accuracy and customer service. This is a great opportunity for an administrative professional looking for a role with variety, visibility, and the opportunity to support multiple areas of a professional organization.

Requirements

• Bachelor’s degree required.
• Strong organizational skills, attention to detail, and the ability to maintain accurate records.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, with the ability to quickly learn additional database and web-based applications.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to manage multiple priorities, deadlines, and requests while working both independently and collaboratively.

Nice To Haves

• Previous experience in an administrative, customer service, membership, association, or professional office environment preferred.
• Experience supporting meetings, conferences, events, membership organizations, or CRM/database systems is a plus.

Responsibilities

• Provide day-to-day administrative and customer service support to multiple departments and organizational stakeholders.
• Maintain accurate individual and organizational records within membership and business databases, including data entry, updates, data cleanup, and committee information.
• Assist members and customers with routine requests, account questions, password assistance, onboarding coordination, dues inquiries, invoicing, and payment follow-up.
• Support conferences, exhibits, meetings, and other events, including invitations, attendance tracking, schedules, agendas, presentation materials, speaker coordination, shipments, promotional items, and onsite support.
• Maintain and update internal web-based resources, software subscriptions, digital media subscriptions, user access information, and associated records.
• Assist with basic finance and accounting activities, including deposits, outstanding payment follow-up, and maintaining accurate supporting documentation.
• Coordinate materials and presentations for organization-wide meetings and perform other administrative duties as needed.

Benefits

• Medical, dental, and vision benefits
• paid time off
• paid holidays
• 401(k)
• life and disability insurance
• Employee Assistance Program
• opportunities for training, cross-training, and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level