Front Office Administrative Assistant (Fairlawn)

415 Group • Jackson Township, OH

1d • $20 • Onsite

About The Position

Billow Funeral Homes & Crematory is seeking a full-time Administrative Assistant to join their compassionate and professional team in Fairlawn, Ohio.
In this vital front-office role, you will provide empathetic support to families while ensuring the smooth operation of daily administrative tasks. The ideal candidate is organized, respectful, detail-oriented, and committed to delivering exceptional service during sensitive times.
This is a full-time, onsite position based in Fairlawn, Ohio.

Requirements

• Prior administrative or office experience
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office Suite and general office equipment
• Ability to maintain a calm and compassionate demeanor in sensitive situations

Nice To Haves

• Experience in a customer service-focused environment
• Experience in healthcare, hospitality, or another service-oriented setting

Responsibilities

• Warmly greet and assist families and visitors
• Answer and direct phone calls with professionalism and care
• Perform general administrative tasks including data entry, filing, and scheduling
• Prepare service-related materials such as documents, memorial folders, and correspondence
• Support funeral directors with service planning and logistical coordination
• Handle sensitive information with confidentiality and discretion
• Maintain organized records and ensure accuracy of documentation

Benefits

• Competitive salary
• Health insurance
• Life insurance
• 401(k) plan
• Generous paid time off
• Supportive, team-oriented work environment
• Opportunity to be part of a respected, long-standing family-owned company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed