Administrative Assistant

Aquilini Group•Vancouver, BC

8h•Onsite

About The Position

This is an exciting opportunity to launch or grow your career in the corporate property management industry. As an Administrative Assistant, you’ll play a key role in supporting the day-to-day operations of our residential rental offices, acting as a central point of contact for residents, prospects, vendors, and internal teams.

Requirements

Post-secondary diploma or degree in a related field, or an equivalent combination of education and experience.
1–2 years of experience in reception, administration, or an office-based role.
Strong written and verbal communication skills with exceptional attention to detail.
Proven ability to multitask, prioritize, and stay organized in a fast-paced environment.
Effective problem-solving and conflict-resolution skills.
Hands-on experience with digital platforms, including social media.
A professional, friendly, and approachable demeanor with strong interpersonal skills.
A genuine commitment to providing outstanding service and engagement to residents and prospects across all communication channels.

Responsibilities

Serve as the first point of contact for residents and prospective tenants via phone, email, and digital platforms.
Respond to inquiries promptly and professionally, ensuring a consistently high level of service.
Coordinate tenant move-ins, move-outs, maintenance requests, and service calls.
Monitor and assign visitor parking and assist with building access systems.
Create and distribute resident communications, signage, notices, and community updates.
Coordinate resident engagement initiatives, including contests, prize draws, and community events.
Maintain and administer property management databases, access control, parcel locker, and camera systems.
Ensure lease data accuracy, including rent billing, reconciliations, renewals, and rent increases.
Assist with apartment preparation for move-ins and move-outs.
Support quarterly building audits and general operational projects.
Manage insurance documentation for tenants and vendors to ensure compliance with leases and corporate policies.
Liaise with vendors and suppliers to support smooth building operations.
Assist with finance and accounting-related matters as required.
Coordinate closely with building operators, accounting teams, and other internal stakeholders.
Support and collaborate with team members on social media, website updates, and digital engagement initiatives.
Facilitate Aquilini Centre’s participation in community events to strengthen resident engagement and brand presence.