Administrative Assistant

Associated Home CareNorwood, MA
$19 - $21Hybrid

About The Position

Associated Home Care is a mission-driven organization dedicated to improving the lives of seniors as they age. With over 20 years of operating experience, they have built a service prototype, developed profitable referral relationships, and created an innovative brand. They are embarking on a growth chapter focused on client service excellence, caregiver engagement, technological innovation, and expansion into new markets. The Administrative Assistant role supports the office staff, including the Scheduling and Recruitment departments, and reports to the Director of Operations. The role is based in an office environment with occasional travel for recruitment purposes.

Requirements

  • High school diploma or equivalent
  • 2 + years of administrative office experience
  • A proactive, customer service orientation, with the ability to collaborate effectively with internal and external stakeholders
  • Understanding of the company and services that are offered
  • Demonstrated computer skills
  • Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills
  • The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment

Nice To Haves

  • Bi-lingual is preferred

Responsibilities

  • Manage Front Desk and Reception area
  • Greet Colleagues and Guests as they enter the office
  • Answer and direct phone calls
  • Maintain inventory and ordering of Personal Protective Equipment (“PPE”), general office and kitchen supplies as needed
  • Clean and maintain common spaces
  • Offer technical support to field staff
  • Assists with field staff hiring and orientations
  • Assists Scheduling team with field volume and communicating non-urgent schedule changes
  • Performs other duties as assigned
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