Administrative Assistant

Labcorp•Boston, MA

20d•Onsite

About The Position

Labcorp is seeking an Administrative Assistant to join our team at Tufts Medical Center in Boston, MA. This role provides day-to-day administrative support for AP leadership and staff, managing departmental correspondence, calendars, and scheduling of meetings and conferences. The position involves preparing professional documents, coordinating logistics for various meetings and conferences, and facilitating communication between different departments to support case workflow. The Administrative Assistant will also track and assist with prioritization requests, support slide and block retrieval processes, and serve as a primary point of contact for internal and external inquiries to the AP department. Triage incoming communications and route appropriately, maintaining professional interactions with physicians, OR/GI staff, and external institutions. The role includes maintaining and organizing documentation in accordance with CAP, CLIA, LabCorp and Tufts Medical Center policies, supporting audit readiness, and assisting in updating and maintaining SOPs, logs, and administrative procedures. Additionally, the position supports tracking departmental metrics, quality indicators, and action items, participating in quality initiatives, SafetyNet reporting follow-up, and process improvement efforts. The Administrative Assistant will also maintain office supplies, coordinate service requests, assist with onboarding documentation and administrative training records, and support special projects as assigned by AP leadership.

Requirements

1 year or more of administrative experience
Strong organizational and time-management skills with high attention to detail
Effective written and verbal communication skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to manage multiple priorities in a fast-paced clinical environment
Demonstrated ability to handle confidential information with discretion
Strong documentation and tracking capabilities

Nice To Haves

Associate’s in Healthcare Administration, Business Administration or related field
1 year of more of experience within pathology or laboratory operations
Familiarity with laboratory information systems (LIS)

Responsibilities

Provide day-to-day administrative support for AP leadership and staff
Manage departmental correspondence, calendars, and scheduling of meetings and conferences
Prepare professional documents including reports, memos, and presentations
Coordinate logistics for departmental meetings, tumor boards, and CPC conferences
Coordinate requests for case retrieval, including CPC and conference cases
Facilitate communication between accessioning, histology, and pathologists to support case workflow
Track and assist with prioritization requests as directed by leadership
Support slide, block, and archival material retrieval processes
Serve as a primary point of contact for internal and external inquiries to the AP department
Triage incoming communications (phone, email, in-person) and route appropriately
Maintain professional interactions with physicians, OR/GI staff, and external institutions
Maintain and organize documentation in accordance with CAP, CLIA, LabCorp and Tufts Medical Center policies
Support audit readiness through document tracking and record maintenance
Assist in updating and maintaining SOPs, logs, and administrative procedures
Assist in tracking departmental metrics, quality indicators, and action items
Support quality initiatives, SafetyNet reporting follow-up, and process improvement efforts
Participate in departmental huddles and administrative workflow optimization
Maintain office supplies and coordinate service requests as needed
Assist with onboarding documentation and administrative training records
Support special projects and initiatives as assigned by AP leadership