Administrative Assistant

Associated Home Care • Lynn, MA

20h • $19 - $21 • Onsite

About The Position

We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Job Summary:
The role of the Administrative Assistant is to support HouseWorks Home Care’s office staff, which includes the Scheduling and Recruitment departments. The Administrative Assistant will report to the Director of Operations.

Requirements

• High school diploma or equivalent
• 2 + years of administrative office experience
• A proactive, customer service orientation, with the ability to collaborate effectively with internal and external stakeholders.
• Understanding of the company and services that are offered.
• Demonstrated computer skills.
• Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds and language skills.
• The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment.

Nice To Haves

• Bi-lingual is preferred.

Responsibilities

• Manage Front Desk and Reception area:
• Greet Colleagues and Guests as they enter the office.
• Answer and direct phone calls.
• Maintain inventory and ordering of Personal Protective Equipment (“PPE”), general office and kitchen supplies as needed.
• Clean and maintain common spaces.
• Offer technical support to field staff.
• Assists with field staff hiring and orientations.
• Assists Scheduling team with field staff call volume and communicating non-urgent schedule changes.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED