Administrative Assistant - Center for Academic Excellence

Drew University•Madison, NJ

4h•Onsite

About The Position

Drew University an Administrative Assistant in the Center for Academic Excellence (CAE). Reporting to the Associate Provost, the Administrative Assistant will support a dynamic team in the Center for Academic Excellence unit. A strong commitment to student success is essential, as is the ability to manage multiple responsibilities in a fast-paced environment, interacting with students, faculty, and parents, while handling sensitive and confidential information with discretion.

Requirements

Bachelor’s degree is required and/or a combination of education and experience.
Experience in office administration experience with strong organizational and communication skills; demonstrated proficiency in Microsoft Office Suite and Google Docs.
Experience demonstrating management skills, including ability to gather, analyze and consolidate data for reporting purposes.
Excellent verbal and written communication skills with strong attention to detail.
Strong customer service skills and the ability to professionally interact with staff, visitors and students.
Flexibility and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Greet visitors and ensure the reception area creates a welcoming environment.
Ensure efficient execution of administrative procedures and processes central to the department.
Respond in a timely manner to requests for information and refer to other resources as appropriate; must provide accurate information on academic policies and procedures.
Maintain department records, research information, analyze data, prepare reports, edit and format documents and presentations, and produce standard reports, including those related to academic committee work.
Regularly engage with software applications related to student support, including the University’s Academic Alert System, and provide technical support to new users.
Manage calendars, contacts and correspondence for the department.
Monitor departmental budgets and report on status, variances, and potential issues.
Maintain adequate office supplies and other material required for the operation of the department, creating PO's and requisitions and submitting for timely payment.
Responsible for departmental communication, including website maintenance.
Room scheduling and service requests, as required.
May be responsible for the timely and efficient execution of special projects and other work unique to the department as assigned.