Administrative Assistant

Goodwill Brand•Lexington, NC

11d

About The Position

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others. WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do. Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org . Job Summary The Administrative Assistant provides exceptional customer service supporting our participants and guests as they arrive at our workforce development center. The Administrative Assistant is responsible for checking in our participants and guests when they arrive, providing accurate information and resources, and tracking information for our Mission Advancement team.

Requirements

High school diploma or equivalent.
Office and/or clerical experience preferred.
Strong Microsoft Office, Outlook and internet skills required.
Strong professional written and verbal communication skills required.

Responsibilities

Welcoming and checking in all participants and guests.
Assisting participants in entering information into the Goodwill system.
Tracking information in CaseWorthy.
Providing relevant information to participants.
Answering the main phone line, answering general questions, and distributing calls, as needed.
Provide support for shipping and receiving for all departments.
Prepare reports in Microsoft Word or Excel as required.