Administrative Assistant

City of Hillsboro • Or 97124, OR

11d • Onsite

About The Position

Help create a welcoming experience for the Hillsboro community at Hidden Creek Community Center (HCCC)! We’re looking for a friendly, reliable, and adaptable Administrative Assistant who enjoys connecting with people and helping make our community a better place. About Parks & Recreation Hillsboro Parks & Recreation connects people through wellness, cultural, social, and enrichment opportunities. At Hidden Creek Community Center, you’ll join a supportive, team-oriented group that values collaboration, flexibility, and creating a safe and welcoming environment for everyone. Position Overview & Key Responsibilities As an Administrative Assistant, you’ll be a front-facing member of the HCCC team, providing customer service and administrative support while helping patrons navigate programs, memberships, and services.

Requirements

• High school diploma or GED and one year of customer service experience.
• OR equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.
• CPR/First Aid/AED certification required, or willingness to obtain certification within six months of hire.
• Strong customer service and communication skills.
• Ability to navigate difficult conversations with professionalism and empathy.
• Flexibility and willingness to take on a variety of tasks.
• Strong organization and attention to detail.
• Ability to manage multiple needs and prioritize work.
• Comfortable working independently while contributing to a supportive team.
• Reliable, approachable, and engaged in serving the community.
• Ability to handle cash and use computer-based systems accurately.

Nice To Haves

• Bilingual skills are preferred.

Responsibilities

• Greet and assist patrons in person and by phone, creating a welcoming experience.
• Answer a multi-line phone system and respond to questions about programs, services, and memberships.
• Process cash transactions and use point-of-sale (POS) systems accurately.
• Help resolve complex or difficult patron concerns with professionalism and care.
• Maintain membership records, forms, files, and folders.
• Verify fitness membership forms and complete special assignments related to membership records.
• Create and maintain content for the HCCC community resource board.
• Balance multiple priorities while working independently and as part of a collaborative team.
• Provides back up for staff in similar role.
• Also covers 15 minute break for staff in Kids Club.
• Perform general administrative duties and other related assignments as needed.

Benefits

• SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness
• Bilingual pay incentives
• Monthly 3% premium pay for demonstrated Spanish, ASL, or other language proficiency (tested and on hours in paid status)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED