Administrative Assistant (HVAC)

Abstrakt Marketing Group LLC • Bensalem Township, PA

7d • $22 - $25 • Onsite

About The Position

Custom Aire Inc. is seeking a dependable and organized Administrative Assistant to help keep their office running smoothly and support their service, installation, and management teams. This role is crucial for supporting the day-to-day operations of the office, assisting with customer communication, scheduling, documentation, data entry, and general administrative tasks. The ideal candidate will be organized, able to manage multiple priorities, and take pride in providing excellent customer service.

Requirements

• Previous administrative or office experience preferred
• Construction, HVAC, service, or contractor office experience is a plus
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook)
• Excellent organizational and multitasking abilities
• Strong verbal and written communication skills
• Professional phone etiquette and customer service skills
• Ability to work independently and as part of a team
• High attention to detail and accuracy
• High school diploma or equivalent

Responsibilities

• Answer incoming phone calls and greet customers professionally
• Schedule service appointments and assist with dispatch coordination
• Prepare, organize, and maintain customer and project documentation
• Enter and update information within company software systems
• Assist with invoicing, filing, and general office administration
• Support project managers, service technicians, and office leadership
• Communicate with customers regarding appointments and project updates
• Order office supplies and assist with miscellaneous office tasks
• Maintain organized digital and paper records
• Perform additional administrative duties as assigned

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• 401(k) with Company Match
• Paid Training
• Stable, family-owned company with long-term career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED