Administrative Assistant

Ramco Innovations • West Des Moines, IA

29d

About The Position

This position is responsible for the professional and efficient management of visitors, vendors, telephone calls and messages for the West Des Moines office, as well as a variety of clerical duties that support Inside Sales, Human Resources, and the operation and presentation of a professional office.

Company Overview

We are a high-tech distributor specializing in delivering innovative products and value-added solutions to customers across multiple industries. With a focus on customer service, technical expertise, and operational excellence, we empower our clients to grow and succeed.

Requirements

• High attention to detail
• Must be able to multi-task on a daily basis
• High School Diploma or general education degree (GED)
• Read and comprehend Basic English
• Excellent planning and organizational skills
• Must have legible handwriting, Typing and data entry skills
• Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
• Ability to use Microsoft Excel and Word
• Demonstrate effective written, verbal and communication skills
• Must be a team player

Responsibilities

• Answer incoming phone calls and perform general reception duties, including greeting visitors and directing inquiries to the appropriate departments.
• Manage and maintain office facilities, including workspace allocation, equipment, and supplies.
• Assist the VP of Operations to coordinate office maintenance, repairs, and improvements.
• Oversee office logistics, including space planning, seating arrangements, and relocations.
• Manage office supplies inventory, procurement, and vendor relationships.
• Oversee office-related mail, shipping, and receiving operations.
• Provide front-line support to Maple Members, ensuring inquiries are addressed promptly or directed to the appropriate departments.
• Coordinate office events, meetings, and conferences, including scheduling, room setup, and catering arrangements.
• Maintain inventory in shared break spaces, ensuring areas are stocked, organized, and prepared for daily use and special events.
• Maintain accurate administrative records and databases, including filing systems and contact lists.
• Develop, update, and maintain company documentation.
• Manage and upload training content within the company’s Learning Management System (LMS), ensuring courses remain current, accurate, and accessible.
• Coordinate, track, and maintain scheduling for all company training programs, both internal and external.
• Utilize Microsoft and related applications (including OneNote, Word, Excel, PowerPoint, Teams, Canva and UKG).
• Coordinate recruitment activities, including posting job openings, scheduling interview rooms, and managing candidate communications.
• Support onboarding and orientation processes for new hires, ensuring all necessary materials and documentation are prepared and distributed.
• Support initiatives and projects related to employee engagement, compliance, and process improvement.

Benefits

• Health, dental, and vision insurance
• Generous paid time off, including 10 paid holidays off per calendar year, PTO accrual, and paid leave options
• Flexible Spending Accounts (FSAs) for medical and dependent care expenses
• 401(k) retirement plan
• ​Life insurance, as well as short-term and long-term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED