Shiprock Campus - Administrative Assistant

Dine College•Shiprock, NM

1d•$15 - $18•Onsite

About The Position

The Administrative Assistant, supervised by the Program Manager of Adult Education, will provide comprehensive administrative and clerical support to the Adult Education Program. This position serves as the primary point of contact for students, instructors, and community ensuring efficient program operations and high-quality customer services. Responsibilities include answer telephone calls, assist clientele with their inquires; review documentation prior to data entry, maintain electronic and hard copies of documentation and other assigned duties. This position will also support students in achieving their educational goals through individualized and small group interaction. This position is funded by the US Department of Education through the New Mexico Higher Education Department Adult Education Division.

Requirements

A high school diploma/GED; one (1) year of general office, customer service or related experience.
Experience working in adult education, higher education, workforce development or related programs.
Knowledge of office procedures and administrative practices.
Knowledge of basic mathematical applications
Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
Knowledge of local community resources.
Knowledge of recruitment, training, and assessment techniques.
Knowledge of college policies and procedures.
Knowledge of testing principles.
Skill in the operation of computers and job-related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
Skill in working effectively with diverse populations.
Basic familiarity with educational technology
Ability to focus on all aspects of a task, ensuring accuracy, thoroughness, and high-quality results.
Ability to determine the needs of student clients.
Ability to foster a cooperative work environment.
Ability to motivate and support adult learners from diverse backgrounds.
Ability to maintain confidentiality and handle sensitive information.
Ability to work independently.
Ability to speak and understand Navajo.
Have a valid driver's license.

Nice To Haves

A certificate or Associate of Arts in Business and related field with experience working in adult education, higher education, workforce development or related programs.
Experience with student information systems or database management.
Familiarity with adult education programs.

Responsibilities

Provide administrative and clerical support to the Adult Education Manager and instructional staff.
Answer phones, respond to emails, and greet students, staff and visitors professionally.
Prepare correspondences, reports, forms, presentations and other program documents.
Maintain office filing systems, both electronic and paper based.
Order and maintain office and instructional supplies.
Engage in ongoing professional development workshops to enhance work skills.
Assist prospective and current students with enrollment, registration, orientation and program inquiries.
Create a supportive and inclusive environment for all students.
Collaborate with instructional staff and community organizations to support student success.
Maintain accurate students records in compliance with program policies and confidentiality requirements.
Maintain accurate records of student attendance and monitor progress to provide encouragement, motivation, and support.
Schedule student assessments, orientation and appointments.
Monitor attendance records and communicate with students regarding program participation.
Coordinate class schedules, instructor calendars, and facility usage.
Assist with planning and logistics for orientations, testing sessions, graduation ceremonies, and special events.
Communicate program updates, schedules and announcements to students and staff.
Support outreach and recruitment efforts within the community.
Maintain confidentiality of student and employee information in accordance with applicable policies.
Ensure records and reports meet state and organizational requirements.
Follow established procedures for data security and records retention.