Administrative Assistant (Atlanta, GA)

Hiossen•Sandy Springs, GA

3d•$20 - $24•Onsite

About The Position

Hiossen is seeking a dedicated Administrative Assistant to join our team in Atlanta, GA. This role is crucial for providing excellent customer service, managing product orders and returns, and supporting the sales team. The ideal candidate will be proficient in MS Office and possess strong organizational and communication skills. This position involves both office-based tasks and some warehouse duties related to inventory and order fulfillment.

Requirements

Excellent customer service skills.
Basic knowledge of Hiossen products.
Proficiency in MS Office (Word, Excel & Power Point).
Proficiency in Pipeline, ERP system, and other applicable Hiossen software and systems.
Knowledge of Hiossen bar code system in conjunction with ERP system and other tracking procedures.
Ability to read, write, understand, and communicate clearly with employees, customers, and within Hiossen.
Ability to satisfactorily read, interpret, prepare reports and other job-related information and satisfactorily communicate information within the scope of Administrative Assistant's job duties.
Sufficient aptitude to learn aspects of Hiossen products to accurately and effectively communicate information to Hiossen customers.
High School Diploma required.
At least 2 years of successful experience as an administrative assistant in a sales office environment.

Responsibilities

Answer incoming telephone inquiries from Hiossen customers (dentists and other customer personnel) promptly and professionally, handling questions and requests to ensure excellent customer service.
Respond to incoming fax transmissions and emails; transmit fax communications under the direction of Hiossen Sales Management or their designees.
Provide product information to customers in response to telephone inquiries.
Coordinate and track stock and all items stored in the Branch warehouse.
Assist the Hiossen Sales team in coordinating warehouse and stock records, materials, and other items, as assigned.
Process Product Orders daily in accordance with Hiossen policies and procedures, including pulling stock from the warehouse, scanning bar codes, and performing related order processing duties in support of the Sales team.
Register attendees at AIC seminars (Basic Implant Training), prepare documentation, and arrange meals and refreshments in conjunction with seminars, product and sales related promotional activities, and learning seminars.
Handle product returns from Hiossen customers, including paperwork, recordkeeping, and reports, ensuring proper crediting to customer accounts in accordance with Hiossen procedures. Process unused products.
Work collaboratively with Hiossen Finance Department, Corporate departments, Branch and Regional offices.
Maintain adequate product and technical knowledge of all Hiossen products and related procedures and policies.
Prepare and submit reports as directed by the Regional Sales Manager or Branch Manager.
Perform other related administrative duties as assigned or required.