Body Shop Administrative Assistant (Merlin Ford Lincoln)

Go Auto • Saskatoon, SK

1d • Onsite

About The Position

Our Body Shop has built its reputation on unparalleled expertise and unwavering dedication to our customers. As we continue to grow, we're seeking an experienced and dedicated Administrative Assistant to uphold our commitment to excellence. This role is integral to ensuring our clients receive an experience that is as smooth and high-quality as the repairs we provide.

Requirements

• Demonstrable experience in delivering outstanding customer service, preferably in a service or retail environment.
• Proficiency in Microsoft Office programs.
• Stellar communication skills and the ability to interface effectively with all levels of staff and customers.
• Proven ability to multitask, prioritize, and work independently.
• Sound judgment and decision-making abilities.
• Possession of a valid and clean Driver’s License

Responsibilities

• Efficiently schedule and book appointments, ensuring timely follow-ups.
• Diligently manage and maintain estimate schedules.
• Process and record payments with accuracy.
• Develop and manage customer files and ensure that all necessary paperwork is filed appropriately.
• Creating Repair Orders
• Direct customers' feedback and questions to the appropriate team members for resolution.
• Oversee the check-in and check-out procedures for vehicles pre and post-repair.
• Proactively manage customer communication updates.
• Handle additional administrative tasks as they arise.

Benefits

• Health and Dental coverage
• Health spending account
• Employee Investment Program with a guaranteed 10% return every year, up to 16%, based on Go Auto's profits.
• Three weeks of vacation after the first year, four weeks after five years, and five weeks after ten years.
• Training and access to courses in the Go Auto U library.
• Opportunities for career growth within a promote-from-within culture.
• Positive and collaborative team environment.
• Company donations to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed