Administrative Assistant - TRiO (PT 29/hrs week)

Craven Community College•New Bern, NC

About The Position

The Administrative Assistant is responsible for providing clerical, administrative and project support to the TRIO, Student Support Services program. This position maintains current general knowledge of appropriate college and departmental policies, processes and procedures in an effort to ensure efficiency and integrity of the department. Serves as a point of operational and administrative contact for students on a variety of matters. Participates in the coordination, control and completion of special projects. NOTE: The TRIO SSS Program is funded by the Department of Education on a 5-year funding cycle. Annual appointments are subject to annual reauthorization of federal funds under the Department of Education. Continued appointments are contingent upon the availability of funding.

Requirements

High School Diploma or equivalent.
Two (2) years' experience in an office environment performing administrative tasks.
Valid NC Drivers' License.

Nice To Haves

Associate's degree from a regionally accredited institution of higher learning.
Experience with TRIO Student Support Services or other TRIO programs

Responsibilities

Performs a wide variety of responsible clerical, technical, administrative and office support duties in support of the department
Provides customer service and a swift response rate, both in-person and by telephone; screening and directing telephone calls; taking and relaying messages; answering questions from students, employees and the general public
Performs data entry in Blumen database
Assists with maintaining staff schedules including making appointments
Inputs, retrieves and assembles data on project participants; compiles annual reports and project evaluations
Creates and updates hardcopy and electronic records; pulls and re-files records; purges inactive records and files according to document retention policy and procedures
Maintains an annual events calendar; coordinates and designs program marketing materials
Assists with providing workshops, training sessions, cultural enrichment activities, and trips for program participants
Updates and maintains social media accounts and email lists
Assists in the coordination, facilitation and delivery of institutional outreach endeavors for program participants
Prepares purchase requisitions and orders supplies for the department; processes travel documents for department staff and student program participants
May research, compile and analyze data for special projects and reports
Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals