Administrative Assistant

Volunteers of America Los Angeles•Los Angeles, CA

29d•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. The Admin Asst I provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Must meet Funder Approval
Current TB screening and Immunization Records (within 5 days of hire)
Copy of Current Professional License (if applicable)
Current BLS Certification (within 15 days of hire)
Completion of all required trainings (within 30 days of hire)
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
High School Diploma or GED
2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirement.

Nice To Haves

Working towards a Bachelor Degree in Business Administration, Management, or related field.
Access or Service Point software.
Bilingual in English and Spanish (written and verbal).

Responsibilities

General office duties
Filing and assisting other office staff when required.
Prepares client and worker folders, record files, and general filing of records and documents.
Coordinates staff training and administrative events.
Participate and assist in organizational functions and events.
Database entry as directed.
Orders office supplies, type, create, and mail correspondence.
Answers telephone, e-mails, and replies to questions accordingly.
Maintains informational and/or operational documents.
Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public
General filing
Prepare client and worker folders
Restock supplies
Receptionist for office
Assists with service hour billing
Other duties as required and may be subject to change