Administrative Assistant

The Southeastern Council on Alcoholism and Drug Dependence•Lebanon, CT

4d•Onsite

About The Position

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Eastern CT Chamber of Commerce 2026 Best Place to Work , a Hartford Courant Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace . We are seeking an organized and dependable Administrative Assistant to provide clerical and administrative support ton our Lebanon Pines campus— playing an essential role in keeping daily operations running smoothly and ensuring clients and staff are well supported.

Requirements

High School Diploma or GED required
one to three years of related experience
Valid Driver's License with the ability to drive a company vehicle required
Proficiency with Microsoft Office Suite and applicable software
Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized physical and electronic environment
Friendly, patient, and empathetic approach when interacting with clients and colleagues
Ability to work both independently and collaboratively in a fast-paced environment
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion

Responsibilities

Orient clients to office hours, program rules, and the availability and limitations of program services
Perform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies
Maintain and stock inventory and supplies
Receive, sort, and distribute mail
Communicate, consult, and coordinate client care with other providers as needed
Perform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verification
Complete applications for client participation in state assistance programs
Set up in-person and virtual appointments and follow-up appointments as directed
Notify clients of upcoming appointments
Arrange transportation for all non-emergent appointments, including coordination through Veyo
Secure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorization
Transport and deposit funds; Maintain appropriate documentation and supporting financial recordkeeping procedures.
Perform various administrative tasks, as assigned.