Administrative Assistant

Associated Asset Management (AAM)•Peoria, AZ

13d•Onsite

About The Position

Associated Asset Management is seeking a detail-oriented Administrative Assistant to provide key administrative support. This role involves customer service, preparing and sending violation letters, and handling essential administrative tasks to keep projects organized and communities thriving. The ideal candidate will enjoy supporting Community Managers, assisting residents, and helping communities run smoothly, contributing to a high-performing culture focused on employee potential.

Requirements

Ability to multitask, and prepare and process large amounts of administrative items while being detail oriented.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems.
Ability to interact and work professionally, positively and effectively with homeowners and staff at all levels.
Excellent customer service skills.
Advanced communication skills both verbally and written.
Ability to work collaboratively and cooperatively within the department as well as with other departments.

Responsibilities

Provides direct support to assigned Community Managers in order to meet community standards.
Addresses customer issues and ensures effective, long-term solutions.
Provides customer service to homeowners via phone and email.
Provides support to community managers which includes answering phones/returning calls, composing correspondence, sending/receiving faxes, creating and maintaining spreadsheets, etc.
Maintains an effective process for tracking architectural submittments.
Arranges Board of Directors (BOD) meetings (times/locations) and prepares all correspondence necessary to notify parties and updates, prepares and mails BOD meeting packets.
Ensures necessary information is organized and accessible to Community Managers on the day of BOD meetings.
Works with vendors to provide direction and collect bids per the manager.
Designs brochures, pamphlets, handouts, etc. for communities.
Maintains strict adherence to community and company deadlines.
Provides relief to front receptionist.
Performs other related duties as directed.