Assistant-Administrative Part-time

Indiana University Health•Indianapolis, IN

42d•Onsite

About The Position

This job description of the Administrative Assistant role describes the critical responsibilities in supporting division operations and executing key administrative functions. This support structure enables radiologist and clinical staff to operate at the top of their license, thereby optimizing workflow efficiency and enhancing patient care delivery.

Requirements

High School Diploma/GED required.
Requires 0-3+ years relevant experience; previous administrative experience preferred.
Experience with matrix organization and complex work environment a plus.
Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Responsibilities

While on-site greet visitors, staff and physicians as they enter the reading room
Triage incoming calls for radiologist to review and/or approve.
Facilitate peer-to-peer communication (phones/emails/various software platforms)
Ensure continuous monitoring, prompt addressing and timely resolution of all tasks identified on the PowerConnect tracking board
Place outgoing calls and/or messages to other physicians, residents, etc. as directed by radiologists
Fulfill radiologist requests for outside reports and images from outside facilities
Send and receive fax (via Rightfax) information/requisitions and handle accordingly
Utilize Fuji Synapse RIS, PACS, Cerner, Powerscribe, Powerconnect, Diagnotes, Teams, Powershare, Qgenda and internet for daily tasks
Answer all incoming calls within 2 rings
Review emails, Teams messages, and voicemails daily
Send/receive fax information via Rightfax/requisitions and handle accordingly
Assist radiologist with IT issues as necessary - place and follow up with work tickets with IT helpdesk
Load CD imaging from outside sources as necessary
Provide coverage to other reading room locations during breaks, lunch, and during absence
Monitor Pipeline/Synapse work list for necessary status changes and/or wrong entries to list for other departments.
Call environmental services as needed for reading room facility needs
Work collaboratively with all departments to ensure seamless and improved patient experience
Regularly restock the room with necessary items including tissues, sanitizing wipe and hand sanitizer
All clinical admins will have access, and a responsibility monitor the Stroke Rooms