Administrative Assistant

National Youth Advocate Program•Jacksonville, FL

28d•$21•Hybrid

About The Position

The Administrative Assistant performs administrative tasks in support of a department, unit, or program area, and may include supervision of support staff. By assignment, duties of an Administrative Assistant may also include office management, purchasing coordination, and/or contract purchasing and payment. Incumbent must be well organized and able to interact effectively with agency staff and the general public.

Requirements

High School Diploma or GED equivalent. Some college preferred.
Must maintain 100,000/300,000 Bodily Injury car insurance as required by agency.
Must be able to pass a background check.
Experience supporting a team.
Experience navigating and excelling in high-volume call setting.
Previous experience working in crisis/critical care preferred.
Previous experience and proficiency in the use of various office machines, including computers.
Basic bookkeeping skills and experience.
Proficiency with Microsoft Office, including Excel and Word.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Excellent customer service and communication skills.
Ability to maintain confidentiality.
Decisive in high-paced environment.
Strong attention to detail and meticulous.
Ability to interpret data with strong analytical skills.
Sensitivity to cultural diversity.
Enthusiastic self-starter.
Excellent oral and written communication skills.
Strong organizational and administrative skills.
Effective problem-solving and decision-making skills.
Works well independently and as a team member.
The person in this position needs to follow a team concept and support both agency goals and co-workers.
Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Responsibilities

Perform all work in a manner consistent with the National Youth Advocate Programs mission, values, and philosophies.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Support Director of Program Administration and other hiring managers with related tasks.
Arrange a training sessions and workshops, and all other public relation events as requested.
Enter all program information into computer, maintain databases, and update all changes, additions, deletions, etc.
Provide quarterly and annual reports as required/requested by manager.
Provide training and supervision to area office specialists and other administrative staff as required.
Provide appropriate documentation for the payment of all expenses incurred by the agency, and maintain an ongoing log of agency bills and expenditures if required.
Attend meetings and record and distribute meeting minutes as assigned by the Director.
Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Overseeing special projects and tracking progress towards company goals.