Administrative Assistant, Onsite

Associated Asset Management (AAM)•Greenwood, IN

6h•Onsite

About The Position

Sagebriar at Del Webb is an exciting new master-planned adult community in beautiful Greenwood, IN. Sagebriar is an active adult neighborhood featuring ranch-style single-family homes, resort-style amenities, and a lifestyle-focused design. Located just south of Indianapolis, the community offers walking trails, parks, indoor and outdoor pools, pickleball and bocce courts, a large clubhouse, fitness center, and social activities. We're seeking candidates for a dynamic, enthusiastic, customer and staff focused Administrative Assistant to join our team and to be a part of this growing community. Responsible for providing all assistance to the Community Manager and residents at an on-site property which includes daily customer service to homeowners, HOA board members and other on-site staff.

Requirements

Ability to interact and work positively and effectively with homeowners and staff at all levels.
Ability to proficiently utilize computer programs and database systems, including Microsoft Office, Google Suite, internet, and e-mail systems with attention to detail.
Ability to work independently to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Ability to function efficiently in a fast-paced, demanding environment.
Advanced communication skills both verbal and written.
Superior customer service skills and professional phone etiquette.
Ability to work collaboratively and cooperatively within the department as well as with other departments.

Responsibilities

Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R’s).
Provide administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.
Develop a working relationship with community board members and homeowners.
As the first point of contact, extend excellent customer service and problem resolution skills via in person, phone and email interaction with residents, board members and vendors.
Provide traditional office support which includes maintaining calendars/scheduling of reservations, appointments and meetings, composing correspondence, completing mailings and ordering supplies.
Arrange various meetings and prepare all correspondence necessary to notify included parties.
Assist with community inspections of common areas according to AAM’s management contract.
Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.
Update and maintain accurate and current association records within databases, as needed.
Process architectural change submissions ensuring accuracy of documents received prior to forwarding to reviewing entity.
Perform other duties as directed by Community Manager.