administrative assistant, US Licensed Coffeehouses

Starbucks Coffee Company•Seattle, WA

6d•Onsite

About The Position

This position contributes to Starbucks success by providing administrative support of a confidential and complex nature to leaders in the North America Licensed Coffeehouse business. Handles confidential information, routine and non-routine tasks and carries out activities following general administrative guidelines. Models and acts in accordance with Starbucks guiding principles.

Requirements

3 or more years of experience in a role performing administrative assistant or coordinator job functions
Self-starter and ability to work independently as well as on a team
Demonstrates confidence, composure and professionalism
Demonstrated problem-solving skills and aptitude for learning new concepts on the job
Ability to balance multiple priorities and projects, meet deadlines and follow through on commitments
Ability to communicate clearly and concisely, both orally and in writing, with attention to detail
Ability to deliver consistently high quality and professional customer service to both internal and external customers
Ability to handle confidential and sensitive information
Knowledge of general office administration, procedures and equipment and intermediate proficiency in Microsoft Office Suite

Responsibilities

Provides administrative support to vp and director level leaders.
Effectively plans and maintains multiple leaders’ calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives
Serves as a point of contact for the business unit or department. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors within the Support Center.
Develops strong working relationships within the teams they support
May serve as a host for meetings and department activities
Schedules domestic and international travel in compliance with existing policies and procedures
Performs administrative projects including coordinating, tracking or analyzing budgets; researching information to respond to questions; updating databases and organizational charts. May research background material and collect data for meetings, events and correspondence
May create various charts, tables, graphs and presentation materials, sometimes containing confidential content. Edits copy for spelling, grammar, layout and branding.
Organizes and schedules team and department meetings, arranges for live and audio-visual equipment, sets up meeting facilities.
Actively engages with administrative team within Licensed Coffeehouses to share best practices, cascade communications and develop open communication paths
Advises department in awareness of and compliance with company policies and procedure

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement