Administrative Assistant

The Jewish Center of Buffalo•Buffalo, NY

13d•$24 - $26•Onsite

About The Position

The JCC Early Childhood Center is seeking a friendly, organized, and customer-focused missions Administrative Assistant to join our team. This role serves as the first point of contact for prospective and current families while overseeing the daily operations of a busy early childhood office. The ideal candidate enjoys building relationships, thrives in a fast-paced environment, is highly organized, and takes pride in providing exceptional customer service to families, staff, and the community.

Requirements

Excellent organizational and time management skills
Strong written and verbal communication skills
Outstanding customer service and interpersonal skills
Ability to manage multiple priorities while maintaining attention to detail
Strong computer skills, including Microsoft Office, Adobe, Canva, and database management
Experience with enrollment, admissions, or office administration preferred
Ability to work independently while collaborating effectively with a team
Experience in an educational, nonprofit, or childcare setting is preferred

Nice To Haves

Records management
Enrollment and admissions coordination
Office management
Calendar management
Family engagement
Billing and payment processing
Problem solving
Process improvement
Data entry and reporting
Confidential records management

Responsibilities

Manage all aspects of the enrollment process from initial inquiry through registration and ongoing family communication
Serve as the primary contact for prospective and current families by phone, email, and in person
Maintain enrollment records and student files while ensuring confidentiality and accuracy
Coordinate classroom rosters, waitlists, and enrollment tracking
Process tuition agreements, registrations, deposits, and billing information
Work closely with school leadership to monitor enrollment trends and classroom capacity
Coordinate field trips and special visitors
Oversee daily front office operations and provide administrative support to the Early Childhood Director
Prepare reports, correspondence, forms, and other administrative documents
Coordinate communication with families regarding school events, schedules, and program updates
Maintain office and program supplies and coordinate with vendors as needed
Support licensing requirements and recordkeeping
Assist with special events, fundraisers, registration periods, and other school initiatives
Collaborate with teachers, administrators, and support staff to ensure smooth day-to-day operations