Administrative Assistant

Surge Staffing • Columbus, OH

15d • Onsite

About The Position

Mason Equity Group is a rapidly growing property management company specializing in residential, commercial, and retail real estate. We are committed to delivering exceptional service while creating an efficient, organized, and resident-focused environment. We are seeking a highly skilled Administrative Assistant to provide elevated administrative support to our leadership team while playing an integral role in daily leasing and property management operations. This position is ideal for a proactive, polished professional who thrives on organization, problem-solving, and taking ownership of core operational tasks. The Administrative Assistant will work closely with the VP of Property Management, support key business functions, and help maintain a seamless workflow across the portfolio.

Requirements

• Outstanding organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with a professional and polished demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with property management software is a plus.
• Ability to maintain confidentiality, exercise discretion, and work with minimal supervision.
• High attention to detail, accurate data entry, and strong follow-through on all tasks.

Nice To Haves

• 2+ years of administrative, executive assistant, leasing, or property management experience preferred but not required.

Responsibilities

• Provide high-level administrative support, including calendar management, task prioritization, and preparation of meeting materials.
• Assist with organizing operational priorities, tracking deadlines, and ensuring follow-through on critical initiatives.
• Prepare professional correspondence, reports, and documents on behalf of leadership.
• Facilitate leasing processes from inquiry to move-in, including application review, document preparation, and coordination with prospective tenants.
• Draft, distribute, and track tenant notices and communications, ensuring accuracy and overall compliance.
• Coordinate and schedule property tours, maintaining a polished and responsive customer experience.
• Submit, monitor, and close work orders to ensure timely maintenance resolution.
• Maintain organized digital and physical records for property operations, leasing files, compliance, and reporting.
• Support move-in and move-out processes, including documentation, communications, and file management.
• Assist in vendor coordination, scheduling, and follow-up to ensure timely project completion.
• Answer and route phone calls with exceptional professionalism, providing accurate information and warm customer service.
• Serve as a direct point of contact for residents, vendors, and prospects to foster clear and consistent communication.

Benefits

• Competitive salary with long-term growth potential.
• A supportive, team-oriented environment with opportunities to expand responsibilities.
• Hands-on involvement in both residential and commercial property management.
• The chance to contribute to a fast-paced company with an expanding portfolio and exciting operational initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed