Administrative Assistant Caisse

Desjardins • Quebec, QC

13d • Onsite

About The Position

The incumbent supports the general manager and/or the manager(s) of a small-sized caisse in carrying out various administrative support and secretarial activities, as per managers' detailed instructions. He or she assists with carrying out management activities, as needed.

Requirements

• Trade school diploma in a related field
• A minimum of two, three, four, five, six, seven, eight, nine, ten years of relevant experience
• Knowledge of French spelling and grammar
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Understanding of telephone protocol
• Knowledge of service standards
• Professionalism and attention to detail
• Action oriented
• Communicates effectively
• Customer Focus
• Differences
• Nimble learning
• Plans and aligns
• Situational adaptability

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered
• Trade Union (If applicable)

Responsibilities

• Support the general manager and/or the manager(s) in planning and coordinating management activities and input and track scheduling information.
• Follow up on phone calls, emails and mail for managers.
• Produce various documents (e.g. records, minutes, reports, statistics, and balance sheets).
• Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
• Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
• Manage documents and update records related to various sectors (e.g. filing, purging and storage) in accordance with current practices and regulations.
• Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents generated by various sectors.
• Support the general manager and/or managers in retrieving information, carrying out business processes and using information systems.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree