Administrative Assistant - Hospice

Auburn Crest Hospice (BASINSPIRE) • Hayden, ID

10d • $20 - $23 • Onsite

About The Position

The Administrative Assistant is the welcoming first point of contact for families, staff, and referral partners, setting the tone for their experience with hospice care. This role is responsible for managing client charts, intake paperwork, medical records, and various administrative tasks to support the office and different departments. The position requires strong organizational skills, excellent communication, and a commitment to maintaining confidentiality.

Requirements

• Familiarity with HIPAA and medical records confidentiality
• Typing speed of 60 wpm or better and solid computer skills
• Excellent written and verbal communication
• High school diploma or equivalent
• Valid driver's license and reliable transportation

Nice To Haves

• Hospice or healthcare office experience strongly preferred. If you have worked in hospice, home health, a clinic, or a senior living community, you will feel at home here and we want to hear from you.
• Working knowledge of Medicare, Medicaid, and insurance billing basics is a plus

Responsibilities

• Answer and route calls, and be the welcoming first point of contact for families, staff, and referral partners
• Open and maintain client charts, complete admission paperwork, and support intake from start to finish
• Manage faxes, filing, and medical records with strict HIPAA confidentiality
• Complete chart audits (7-day, recert, and death charts) and monthly compliance reporting
• Track client visits and communications, and keep the client database current
• Order supplies, support payroll and timesheet processing, and provide secretarial support across departments
• Take minutes at staff and director meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED