Seasonal - Administrative Assistant (Montopolis Recreation Center/Austin Parks and Recreation)

City of Austin•Austin, TX

9h•$22•Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. The purpose of the Seasonal – Administrative Assistant position is to provide customer service to our patrons by answering questions, taking payments, and assisting with questions while working with diverse populations and communities. Staff should demonstrate strong leadership, exhibit creative thinking, exercise good judgment, and have excellent communication skills. Duties include, but are not limited to: Provide administrative support and monitor the facility during scheduled hours. Perform opening and closing procedures of facility. Provide customer information and conference room reservation services. Cash handling and record-keeping. Front of house reception and greeting for the facility.

Requirements

Knowledge of applicable processes, techniques and methods.
Knowledge of city practices, policy and procedures.
Skill in oral and written communications.
Skill in using computers and related software.
Skill in handling multiple tasks and prioritizing.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with city employees and the public.
Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
Education and or experience will substitute for the minimum qualifications.

Nice To Haves

Experience with cash handling, record keeping, and file maintenance.
Experience working in a fast paced environment and communicating with diverse populations and communities in person, by phone, email, and chat.
Experience with Microsoft Office including Word, Excel, Outlook, and Teams.
Ability to fluently communicate (reading, writing, speaking) in English and Spanish.
Posses a current, nationally recognized CPR / AED certification or have the ability to obtain one within 30 days of hire.

Responsibilities

Greets visitors, handles their inquiries, and directs them to the appropriate person.
Answers multi-line telephones, or two-way radios and directs calls or takes messages.
Maintains office supply inventories by placing orders.
Schedules and coordinates meetings.
Distributes, disperses, and reconciles petty cash requests.
Types letters, memos, forms and other correspondence.
Picks up, sorts and delivers mail to appropriate person.
Files and retrieves documents, records and reports.
Maintains records, enters data and retrieves data as needed.
Analyzes and interprets data and prepares reports.
Provide administrative support and monitor the facility during scheduled hours.
Perform opening and closing procedures of facility.
Provide customer information and conference room reservation services.
Cash handling and record-keeping.
Front of house reception and greeting for the facility.