Tailoring Administrative Assistant

Buck Mason•New York, NY
•$18 - $20

About The Position

Buck Mason is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to support the daily operations of its Tailoring Studio. The role helps maintain an organized workflow, coordinate garment alterations, prepare deliveries to retail stores, and provide excellent customer service. The ideal candidate is punctual, reliable, professional, and able to manage multiple responsibilities in a fast-paced environment while helping the tailoring team operate efficiently.

Requirements

  • Strong organizational skills and exceptional attention to detail.
  • Excellent communication and customer service skills.
  • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
  • Proficiency in basic computer applications, email, and scheduling tools.
  • Ability to maintain accurate records and follow established procedures.
  • Punctuality, dependability, and commitment to maintaining a consistent work schedule.
  • A professional attitude and a strong sense of responsibility.

Nice To Haves

  • Previous administrative, retail, or customer service experience.

Responsibilities

  • Organize and manage tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
  • Track garments throughout the alteration process to maintain an organized and efficient workflow.
  • Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores.
  • Answer incoming phone calls and respond to customer inquiries professionally.
  • Schedule and coordinate client fittings, appointments, and follow-up visits.
  • Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
  • Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
  • Keep the tailoring studio organized, clean, and presentable.
  • Assist with general administrative duties and daily studio operations as needed.
  • Ensure garments are handled carefully and returned to the correct stores or clients.
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