ADMINISTRATIVE ASSISTANT

South Central Regional Medical CenterLaurel, MS
Onsite

About The Position

The Administrative Assistant supports the daily operations of the business office by performing administrative and operational duties. This role requires strong organizational skills, attention to detail, and effective communication with staff, patients, and visitors.

Requirements

  • Ability to type a minimum of 30 words per minute
  • Proficiency with computers and office software
  • Strong communication and telephone skills
  • Excellent organizational and filing abilities

Nice To Haves

  • Minimum of one year of experience in administrative or office support roles

Responsibilities

  • Answer telephone calls and distribute information appropriately
  • Assist families, providers, and visitors with inquiries
  • Assemble personnel files and ensure completion of orientation documentation
  • Assign and track required learning modules for new hires
  • Process service requests
  • Support new admission processes
  • Maintain employee attendance records
  • Track call-in logs and absences
  • Manage PRN contracts and coordinate with HR
  • Send employee documentation to HR including disciplinary actions and termination forms
  • Communicate incomplete training modules to department leadership
  • Perform additional duties as assigned
  • Maintain a positive and professional representation of the organization
  • Promote a culture of safety and compliance
  • Maintain knowledge of current standards and practices
  • Participate in quality improvement initiatives
  • Comply with organizational and regulatory policies
  • Deliver excellent customer service aligned with the organization's mission and values
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