Administrative Assistant - Transportation Services

Henry County Schools • McDonough, GA

21h • Onsite

About The Position

The Administrative Assistant for the Transportation Division within Operations Services is responsible for providing exceptional customer service, maintaining professional practices, and handling inquiries and concerns. This role involves managing calls, maintaining a professional workspace, navigating the AccessHCS website, assisting with special projects, preparing reports, and performing general clerical duties. The position requires a commitment to confidentiality and adherence to ethical standards.

Requirements

• Minimum of a High School Diploma or state-approved High School Equivalency (HSE) required.
• Ability to successfully operate a variety of office equipment.
• Ability to work well with students, parents/guardians, and the community.
• Exceptional integrity, commitment to confidentiality, excellent character, and strong professional reputation.
• Ability to abide by the Georgia Professional Standards Code of Ethics for Educators.
• Must be regularly, predictably, and reliably at work.
• Must be able to be present at the physical worksite.
• Ability to perform tasks involving prolonged periods of standing, walking, and sitting.
• Ability to perform routine physical activities such as bending, lifting, and pushing/pulling up to 50 pounds.
• Vision, hearing, written, and verbal communication skills are essential factors in performing essential tasks.

Responsibilities

• Provide exceptional customer service on a daily basis and maintain professional practices while interacting with both internal and external stakeholders.
• Use established guidelines for call handling to provide information or route calls.
• Receive and respond to inquiries and concerns; refer callers to the appropriate staff member.
• Maintain a professional workspace that reflects positively on the district and the Transportation Department.
• Access and navigate the AccessHCS website to provide information as needed to both internal and external stakeholders.
• Assist supervisory staff with special projects as assigned.
• Gather and/or prepare reports as required.
• Perform clerical duties as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED