Administrative Assistant

The Odom Corporation•Fairbanks, AK

4d•$21 - $22•Onsite

About The Position

Provides direct customer service and supports sales and delivery staff through timely and accurate order processing. This position will be performed primarily in Fairbanks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.

Requirements

High School diploma or equivalent; or six months to one year of related experience and/or training with customer service and cash handling; or equivalent combination of education and experience.
Adept with required computer applications – Excel, Word, Outlook and various industry specific systems. Ability to coordinate knowledge of proprietary systems with these programs to increase efficiency and productivity.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write business correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Accountability - Ability to accept responsibility and account for his/her actions.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Nice To Haves

Ability to coordinate knowledge of proprietary systems with these programs to increase efficiency and productivity.

Responsibilities

Monitor orders, verify accuracy– pricing errors communicated
Review orders, void and re-enter as appropriate according to cut-off assignments
Sales Order and Product Purchase Confirmation
Combine orders if applicable
Commit orders
Input pricing adjustments as instructed and approved
Samples and donation processing
Ensure orders are through the system for Transport Planning on schedule
Support Sales staff – item look-ups, price adjustments, inventory queries etc
Support Customers – complete orders, communicate issues, invoice research
Support Ops staff – timely order delivery to warehouse, process “not on Truck” issues
Track invoice receipt and ensure return of all printed invoices
Back-up other admin functions as needed