Administrative Assistant

The Schochet Companies•Cambridge, MA

11d•Onsite

About The Position

Schochet is currently seeking an Administrative Assistant at Fresh Pond Apartments in Cambridge, MA. A recognized leader in multifamily development and property management, with a special expertise in affordable housing, the Schochet Companies owns and/or manages nearly 5,500 apartments and 125,000 square feet of commercial space throughout New England. We are looking for an exceptional candidate to bring their skills and talent to our exciting and growing company, where you would join a team of the very best professionals working to develop and acquire critical affordable housing (and other multifamily) assets with an eye toward revitalizing and enhancing the marketability, livability, and quality of every community we serve. Fresh Pond Apartments is a 500+ unit family apartment community in Cambridge, MA. The Administrative Assistant will provide office support to the Sr. Property Manager and other staff throughout the property

Requirements

Prior office experience required
Strong attention to detail
Proficient in Microsoft Office
Excellent customer service skills

Responsibilities

Answering phones and greet visitors in a cordial manner.
Answer phones and take messages from answering machines and answering services as appropriate.
Direct calls to the appropriate person in the office and/or assistant the caller directly when appropriate.
Open and/or close work orders as assigned.
Detailed information from the resident on the work order request is needed in order to expedite the repair work.
Keep appropriate staff informed regarding customer issues and concerns.
Send and receive rental applications, process applications onto waitlist and select and screen applications for tenancy.
Coordinate mailings as assigned.
Examples may include annual waitlist updates, application processing and vendor insurance certificates.
Provide administrative support in the areas of scheduling, typing, filing, supply ordering and mail coordination.
Create and distribute resident notices and letters at request of maintenance and management staff.