Southern NH Health System - Administrative Assistant - Quality Management - Full Time

SOLUTIONHEALTH • Nashua, NH

34d • Onsite

About The Position

The Administrative Assistant provides essential administrative support to the Center for Quality & Safety, ensuring smooth departmental operations, effective communication, and accurate record-keeping. This role supports quality initiatives and facilitates teamwork across the Medical Center.

Requirements

• Associate Degree (preferred: Business Science degree).
• Minimum 2 years of secretarial experience; proficiency with databases, word processing, and spreadsheets.
• Strong typing and computer skills (Microsoft Office Suite).
• Excellent communication, organizational, and project management abilities.
• Ability to manage multiple priorities and meet deadlines.
• Work effectively with all levels of staff, including senior management and medical staff.
• Handle sensitive issues with discretion and professionalism.

Nice To Haves

• Medical terminology desired; familiarity with web development software.

Responsibilities

• Communicate professionally with staff, patients, and families to promote a positive environment.
• Maintain confidentiality of sensitive information and adhere to quality and safety standards.
• Screen and manage incoming requests, referrals, and departmental communications.
• Track departmental spending, process reimbursements, and assist with annual budget planning.
• Coordinate meetings, prepare materials, and maintain minutes.
• Organize travel and enrollments for workshops and seminars.
• Maintain filing systems for quality assurance and update departmental web pages and SharePoint.
• Prepare reports for leadership and compile patient satisfaction data for distribution.
• Assist with physician order sets, medical forms, and annual Quality Symposium organization.
• Act as a resource for Microsoft Office, Visio, SharePoint, and survey software.
• Perform other related duties as assigned.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition & certification reimbursement (up to $4,000/year)
• Nursing Student Loan Paydown Program (up to $20,000)
• 403(b) Retirement savings plans with company matching
• Continuous earned time accrual
• & So much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees