Administrative Assistant

ThriventKansas City, MO
Onsite

About The Position

Clear Compass Financial Group takes a broad-based approach to helping members achieve multiple financial goals. We help members analyze their current situation, develop in-depth financial programs, and implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Christian community and nonprofit organizations. This position provides administrative and organizational support to Clear Compass Financial Group. This role is critical to our member experience and requires a friendly, upbeat demeanor and a well-organized person. The incumbent supports the daily operations of the practice, including answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Administrative Assistant reports to and is employed by Clear Compass Financial Group.

Requirements

  • Previous administrative/secretarial experience desired
  • Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
  • Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
  • Ability to maintain integrity of sensitive/confidential information
  • Basic understanding our products and services, and Thrivent Financial

Responsibilities

  • Assist Financial representatives in the preparation and follow up for the client/member meetings
  • Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
  • Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
  • Supports projects, administration of various programs, and processing functions as needed
  • Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Representatives
  • Handles incoming telephone calls responds to requests for information
  • Performs routine administrative duties such as maintaining office supplies and processing mail
  • Update the contact management system with client/member contact and preference information
  • Tracks practice expenses and oversees the practice bill paying
  • Participates in the business planning process
  • Assisting with the conversion of paper files to electronic files
  • Completes other miscellaneous tasks as assigned
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