Administrative Assistant (Mandarin and Cantonese speaking)

CIBCToronto, ON
CA$48,880 - CA$53,870Onsite

About The Position

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients. This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday. The expected annualized base salary range for this role is $48,880 to $53,870. The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles. In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program. We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

Requirements

  • Fluent in English, Mandarin and Cantonese.
  • Diploma in Business Administration, Accounting, Finance or a similar field of study.
  • Minimum of one year of administrative experience, preferably in finance.
  • Completed the Canadian Securities Course (CSC), Conduct & Practice Handbook (CPH), or open to completing the CIRE within 6 months of hire.
  • Put clients first.
  • Engage with purpose to find the right solutions.
  • Go the extra mile, because it’s the right thing to do.
  • Engage with your heart and mind.
  • Care about people and understand different perspectives.
  • Listen and learn from the experiences of others.
  • Understand that success is in the details.
  • Critical thinking skills help to inform decision making.
  • Passionate about people.
  • Find meaning in relationships, and surround yourself with a diverse network of partners.
  • Build trust through respect and authenticity.
  • Values matter.
  • Bring your real self to work and live our values - trust, teamwork, and accountability.

Responsibilities

  • Maintain compliance standards in client dealings/client files.
  • Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams.
  • Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients.
  • As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.
  • Connect on a personal level to make every interaction meaningful.
  • Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met.
  • Respond to requests by answering questions and providing an exceptional experience.
  • Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities.
  • Grow your network to create lasting connections that will generate future opportunities.
  • Work closely with your team to connect clients with the right opportunities.
  • Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files.
  • Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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