Administrative Assistant

Denali Healthcare SpecialistFairbanks, AK

About The Position

Established and rapidly growing medical practice seeks medical assistant to join its team of dedicated healthcare professionals. Work Hours: 40 hours per week (Monday through Thursday).

Requirements

  • American Heart Association or American Red Cross CPR or BCLS certification
  • Excellent written and verbal communications skills; good computer skills
  • Effective customer service skills; social skills; and age-specific and cultural competencies
  • Effective organizational and time-management skills

Responsibilities

  • Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence.
  • Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects information from patient and clinical data and medical records from referring physicians.
  • Creates patient chart for new patients; updates and files data, test reports and correspondence in medical charts; verifies accuracy and completeness of patient’s chart; maintains security and integrity of medical records.
  • Verifies patients’ insurance benefits; obtains pre-authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments.
  • Schedules appointments with patients for diagnostic and therapeutic procedures and follow-up office visits.
  • Provides direct services for patients including: handling patients’ schedule of appointments; instructing and educating patients on clinical protocols and testing procedures; obtaining informed consent for recommended procedures; providing support to patients in walking, dressing, and moving patients throughout the office.
  • Obtains and processes specimens; prepares patients for examination; and performs point of care testing.
  • Provides support to physicians and nurse practitioners by performing various procedures.
  • Takes vital signs and obtains other relevant information, such as weight, height, drug allergies, current medications and recurring problems.
  • Sends and receives patients’ medical records; receives hospital notes, x-ray/lab reports, and referral information; sends instructions to patients and/or families from physician; communicates with referring physician and other health care professionals working on patient’s case to ensure continuity of care.
  • Responsible for managing patients’ charts to ensure that information is accurate, timely and complete.
  • Responsible for writing orders using the electronic medical record system and processing prescription refill re quests on behalf of the physician provided that ordering physician reviews and approves the prescription.
  • Responsible for performing inventories, tracking, ordering, and stocking office and medical items as necessary.
  • Responsible for maintaining logging system as needed for refrigeration of medications, point of care testing, sterilization process, crash cart, or others as needed.
  • Responsible for ensuring that office environment is safe, healthy and secure at all times and for abiding by all federal and state regulations.
  • This position requires candidate to work collaboratively with the healthcare team to assess, coordinate and implement patient care; to communicate effectively with the staff physicians, referring physicians, nurse practitioners, and ad ministrative staff; and to ensure continuity of care for the patient so that the patient's medical needs are met.
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