Administrative Assistant (Full Time)

Mental Health Partnerships•Philadelphia, PA

25d•$17 - $19•Onsite

About The Position

MHP is hiring a full-time Administrative Assistant to provide support to MHP's Recovery Learning Centers in Philadelphia. The Administrative Assistant will offer a wide range of administrative support, including logging attendance, making entries into MHP's electronic health records system (Credible), taking minutes, and more. The ideal candidate will be organized, professional, detail-oriented, and capable of working in a fast-paced environment. This position is located at two sites: 2709 North Broad Street, Philadelphia, PA 19132 and 3119 Spring Garden Street, Philadelphia, PA 19104. MHP is recognized nationally for its commitment to mentally healthy workplaces, as evidenced by Mental Health America's 2026 Platinum Bell Seal Award.

Requirements

Minimum of a High School or GED Diploma; Associates Degree in a Human Services related field is preferred.
3 years of administrative experience (including internships and volunteer work).
Experience in Behavioral health field a plus.
Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position. Computer proficiency and technical aptitude with the ability to utilize and produce reports on Microsoft Word, Excel, etc.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Strong skillsets in oral and written communication, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization.
Effective project and process management skills as demonstrated from past work experience.
Ability to exercise good judgment in safeguarding confidential or sensitive information.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Effective November, 22, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

Nice To Haves

Associates Degree in a Human Services related field is preferred.
Experience in Behavioral health field a plus.

Responsibilities

Ensures timely and accurate data entry and processing of specified EHR data, i.e. data entry, data analysis, reporting, auditing, scanning and attaching documents to EHR records, etc.
Acts as the subject matter expert on the EHR system for assigned programs and assists staff in performing the assigned EHR functions; attends EHR training as required.
Acts as liaison with the fiscal department for expenses, insurance and billing questions and issues.
Receives all requests for release of information and ensures that proper releases have been signed. Releases information as appropriate and approved.
Updates and reviews authorizations (e.g. EVS, etc.).
Acts as the Learning Management System support staff for assigned programs.
Prepares, composes, updates, monitors and edits internal and external correspondence, forms and reports.
Plans, organizes and/or participates in meetings, conferences, seminars and other events to take minutes and/or receive information. Prioritizes and tracks time-sensitive events and assignments to ensure timely completion.
Establishes, updates and maintains manual and automated filing systems to store and track records and confidential information ensuring accuracy and completeness. Handles all HIPAA notifications as needed.
Assists and/or prepares graphic presentations including developing, copying and distributing.
Ensures the maintenance and coordination of MHP vehicles.
Provides reception coverage as required.