About The Position

Ryder is hiring a Warehouse Customer Service Associate in Etna, Ohio — offering weekly pay, excellent benefits, and a career you can feel good about. Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment. Various warehouse fulfillment specialist roles at Ryder support distribution across the US. At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.

Requirements

  • High school diploma or equivalent
  • Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
  • Has the ability to make quick, reliable decisions that represent both the customer and Ryder
  • Has strong written, organizational, and verbal communication skills
  • Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

Nice To Haves

  • Knowledge of WMS systems preferred
  • Experience operating forklift equipment preferred
  • Equipment certification may be required

Responsibilities

  • Performs administrative tasks for area or shift
  • Maintains filing systems and documents per Standard Operating Procedure (SOP)
  • Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
  • Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
  • Processes returns in Warehouse Management System (WMS) and maintains paperwork
  • Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
  • Using the location's WMS system, updates area or shift metrics as needed
  • Additional duties as assigned, overtime as needed

Benefits

  • Weekly pay
  • Medical
  • Dental
  • Vision
  • 401 K with company match
  • Paid Training
  • Paid Time Off
  • HIGH VALUED Stock at 15 %
  • Employee Discount
  • Safety Gear PROVIDED
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