Administrative Assistant V

Fairfax County • Fairfax (Ej28), VA

3d • Onsite

About The Position

This position supervises the Dissemination Section of the Central Records Division. Provides first-line supervision for a team of administrative assistants specializing in the dissemination of records, the expungement and sealing of records, and quality control of records. Additionally, this supervisory position oversees the daily operations of the public facing customer service window, ensures the information being disseminated is accurate, timely, and meets legal guidelines and policies. Additionally monitors and approves time and attendance, authoring letters, memos, and other correspondents. Also serves as the back-up to the Central Records Division Director as needed. The position must understand various Virginia State Legal codes pertaining to the dissemination of criminal history records, disclosure of law enforcement records, Virginia Freedom of Information Act guidelines, retention schedule of the Library of Virginia, expungement and sealing of records, criminal incidents information, criminal history checks, and sensitive criminal investigation files. Note: The assigned functional areas for this position include general administrative, records management, timekeeping, customer service and/or office management.

Requirements

• Understanding of various Virginia State Legal codes pertaining to the dissemination of criminal history records, disclosure of law enforcement records, Virginia Freedom of Information Act guidelines, retention schedule of the Library of Virginia, expungement and sealing of records, criminal incidents information, criminal history checks, and sensitive criminal investigation files.
• Knowledge of county policies within functional area of responsibility.
• Thorough knowledge of the executive/work unit head's program/area and of county administration and organization.
• Ability to maintain confidentiality and be sensitive to political issues.
• Knowledge and sensitivity to issues, priorities, protocol, etc.
• Basic math skills.
• Intermediate skills in the use of applicable Microsoft Office Suite software.
• Intermediate skills in the use of agency specific software applications.
• Ability to communicate well through written and oral means.
• Ability to speak in front of a group.
• Ability to gather, integrate, and analyze complex data.
• Ability to establish and maintain effective working relationships with both external and internal contacts.
• Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least eight functions.
• Ability to perform all human Capital Management Enterprise Resource Planning system functions.
• High school graduation.
• Four years of experience providing administrative support in the assigned functional area(s).
• Criminal Background Investigation.
• Credit Check.

Nice To Haves

• Administrative experience working in a public safety agency or legal environment.
• Experience indexing records into a database or retrieving records from a database.
• Experience with supervision and front-line customer service.
• Experience working with individuals of all levels of authority.
• Experience with Time and Attendance and correction.
• Proficient skills in drafting, proofreading, revising, and editing correspondence/documents.
• Experience using Microsoft Office Suite.
• Strong decision-making skills.
• Self-motivated and able to work independently.
• Demonstrated strong communications and customer service experience.
• Bilingual in English and another language.

Responsibilities

• Supervises the Dissemination Section of the Central Records Division.
• Provides first-line supervision for a team of administrative assistants specializing in the dissemination of records, the expungement and sealing of records, and quality control of records.
• Oversees the daily operations of the public facing customer service window.
• Ensures the information being disseminated is accurate, timely, and meets legal guidelines and policies.
• Monitors and approves time and attendance.
• Authors letters, memos, and other correspondents.
• Serves as the back-up to the Central Records Division Director as needed.
• Determines, modifies, and implements administrative policies, procedures and methods to improve office practices.
• Designs and uses spreadsheets and databases to interpret and organize resource information.
• Provides customized reports to analysts or others in the unit.
• Analyzes data and develops budget recommendations and projections for unit.
• Administers several complex funds, projects, contracts and/or grants.
• Processes journal and/or budget entries (e.g., change orders, accruals).
• Performs duties requiring entry level professional knowledge of basic accounting principles.
• Reconciles and monitors unit's accounting processes.
• Resolves non-routine and complex problems.
• Prepares wire transfers.
• Performs unique accounting functions that have department-wide impact.
• Researches and recommends equipment/vendors and prices.
• Determines substitutes for supplies and high value equipment.
• Coordinates the purchase of non-standard items (e.g., purchases requiring coordination with other departments, multi-fund purchases, and/or biohazardous material acquisition).
• Resolves issues and disputes with vendors and/or identifies need for increased levels of contract monitoring.
• Acquires insurance via county Risk Management.
• Provides advice and counsel to members of the executive/work unit head's functional area.
• Exercises discretion in administrative policy interpretation.
• Resolves a wide variety of operational problems requiring sound judgment.
• Acts as the liaison between the executive/work unit head's functional area, other county offices, and external agencies.
• Recommends exceptions to administrative policies that are subject to review.
• Supervises or handles the most complex, non-routine activities where consequence of error is high.
• Coordinates all logistic activities for visits by external groups.
• Schedules/sets up presentation rooms, obtains required audiovisual equipment, schedules order of presentations, length, etc.
• Verifies travel arrangements made by visitors (e.g., travel to/from hotel).
• Makes all arrangements required by visitors regarding catering or supplies.
• Directs or performs the scheduling, organizing, coordinating and making of arrangements for national and international meetings.
• Negotiates prices for goods and services required at meetings.
• Manages the calendar of the executive/work unit head with authority to make commitments of the executive/work unit head's time and to distinguish higher from lower priorities in the executive/work unit head's schedule.
• Independently composes original correspondence (e.g., preparation of replies to non-technical requests) for the functional area under their own signature.
• Explains and interprets policies as they apply to unique situations with potential legal and safety implications.
• Researches, coordinates, and provides information to others including citizens, executive/work unit head, and/or BOS members/staff.
• Informs internal staff regarding executive/work unit head's decisions regarding procedural issues and provides the reasons for those decisions.
• Supervises several dissimilar or specialized functions each with unique training requirements.
• Devises procedures for complex or specialized functions.
• Anticipates and develops procedures/tools to prevent problems.
• Solves unusual problems.
• Provides administrative support to the functional area (e.g., reviews, evaluates and prioritizes all requests and communications).
• Analyzes short and long-range administrative needs such as space, staffing of functional area.
• Responsible for and determines administrative procedures.
• Answers questions requiring decisions that tend to establish a precedent and/or commit a unit or supervisor to a course of action.
• Recommends procedural changes.
• Interprets policies and provides oral and/or written interpretations/procedures for non-routine/complex problems referred by front line staff.
• Supervises word processing staff including training of staff.
• Edits for style, format, and/or layout.
• Trains staff in use of agency information systems/software.
• Researches & selects hardware/software.
• Creates complex spreadsheets for department.
• Operates/manages complex databases & other software using advanced functions.
• Diagnoses and resolves hardware/software problems using substantive computer/software knowledge.
• Prepares one of a kind reports, gathers statistics based on information compiled from various sources, draws conclusions, and makes recommendations.
• Supervises all personnel administrative functions for the department.
• Reviews new departmental policies for HR implications and recommends and implements administrative changes.
• Researches and recommends solutions to non-routine/one-of-a-kind problems.
• Drafts and coordinates approval of documents that include "boilerplate" language for matters related to HR (e.g., underfill agreements).
• Works with hiring manager to coordinate appointment and review process.
• Reviews class specifications and recommends requested job classification.
• Develops administrative HR-related procedures for agency.

Benefits

• Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
• Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED