Administrative Assistant- Surgery ENT

UHS•Washington, DC

2d•Onsite

About The Position

Capital Medical Group, a newly acquired physician practice group within Independence Physician Management (IPM), a subsidiary of UHS, is seeking an experienced and compassionate Administrative Assistant to support its Surgery ENT practice. The role involves providing high-quality clinical and administrative support to patients and providers. Capital Medical Group's mission is to provide personalized, innovative, equitable, and high-quality care. As a large multi-specialty physician practice, it supports over 50 medical and surgical specialties across various locations. This is an opportunity to make a meaningful impact in a growing healthcare organization where work directly supports the patient experience and delivery of high-quality care within a collaborative team that values innovation, accountability, teamwork, and excellence. The Administrative Assistant – Surgery / ENT performs a variety of administrative and secretarial duties in support of assigned physician(s) and the delivery of patient care.

Requirements

High school diploma or equivalent required
Minimum of three (3) years of administrative experience in a healthcare setting required.
Experience with patient scheduling, medical records, insurance authorizations, and referrals required.
Strong organizational, communication, and computer skills required.
Knowledge of medical terminology required

Nice To Haves

Surgical scheduling or physician practice experience preferred.

Responsibilities

Schedule patient appointments, surgical procedures, and coordinate cases across multiple facilities.
Coordinate pre- and post-operative requirements, including clearances, testing, referrals, records, and patient instructions.
Obtain and maintain medical records, diagnostic results, and surgical documentation.
Manage patient calls, correspondence, medical records requests, faxes, and other incoming documentation.
Verify patient demographics, insurance benefits, and surgical information.
Coordinate surgical authorizations, referrals, pre-certifications, and workers’ compensation approvals.
Communicate with physicians, hospitals, referring providers, insurance carriers, and patients to coordinate care.
Assist with FMLA/disability paperwork and physician administrative needs.
Track physician licenses and credentials and coordinate meetings as needed.
Maintain patient confidentiality and comply with HIPAA and organizational policies.
Perform other duties as assigned.