Administrative Assistant, Student Employee (Library Services)

Lindenwood UniversitySt. Charles, IL
Onsite

About The Position

The administrative assistant, student employee is responsible for providing routine customer service and performing clerical/administrative duties according to established procedures. This role supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence. The position involves writing, editing, formatting, and proofreading documents, performing data aggregation, and responding to the needs of students, colleagues, and community members in a timely and courteous manner. The role also includes answering the phone, responding to email, forwarding messages, confirming appointments, maintaining office supply inventory, compiling and organizing information into reports, and maintaining filing systems. Daily utilization of basic word processing, database, and spreadsheet skills is expected, along with collecting, organizing, and composing correspondence for department staff. Other duties may be assigned.

Requirements

  • Currently enrolled at Lindenwood University
  • Good academic and financial standing with the University
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Highly organized with the ability to multitask
  • Strong professional integrity
  • Ability to use good judgement and think critically
  • Basic research skills
  • Ability to learn and apply institutional policies and procedures

Responsibilities

  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values
  • Writes, edits, formats, and proofreads documents
  • Performs data aggregation
  • Responds to the needs of students, colleagues, and community members in a timely and courteous manner
  • Answers phone, responds to email, forwards messages, and confirms appointments
  • Maintains appropriate office supply inventory
  • Compiles and organizes information into relevant reports
  • Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
  • Collects, organizes, and composes correspondence for department staff
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