Administrative Assistant Senior Representative - Hybrid

Cigna HealthcareChattanooga, TN
Hybrid

About The Position

The Administrative Assistant Senior Representative provides high-level executive and operational support to the Senior Director of Client Operations and key Client Service and Operations leaders. As a trusted partner to leadership, this role plays a critical part in driving organizational effectiveness by coordinating executive priorities, managing complex schedules, supporting governance activities, and helping ensure seamless day-to-day operations. The ideal candidate is proactive, detail-oriented, resourceful, and thrives in a fast-paced environment while balancing multiple priorities with professionalism and confidence.

Requirements

  • High School diploma or GED required.
  • 5+ years of administrative or executive support experience.
  • Advanced proficiency with Microsoft Outlook, Teams, PowerPoint, Word, Excel, and Copilot.
  • Exceptional organizational, communication, and problem-solving skills.
  • Proven ability to manage multiple priorities and work independently with minimal supervision.
  • Demonstrated professionalism, discretion, confidentiality, and sound judgment.

Nice To Haves

  • Experience supporting senior leaders in a corporate environment preferred.

Responsibilities

  • Manage complex calendars, meetings, travel arrangements, and expense reporting for Client Operations leadership.
  • Coordinate leadership meetings, develop agendas, organize materials, and drive follow-up on key action items.
  • Create polished presentations, executive communications, reports, and leadership-ready documents.
  • Support governance processes, leadership reporting, and tracking of strategic initiatives and action items.
  • Maintain organizational records, distribution lists, and organizational charts with accuracy and attention to detail.
  • Plan and coordinate leadership events, offsites, team meetings, and other high-visibility engagements.
  • Collaborate across Client Service, Operations, and enterprise partners to support key business priorities and initiatives.
  • Provide backup support for Senior Administrative Assistants as needed to ensure continuity and team success.
  • Identify opportunities to streamline processes, improve efficiency, and enhance leadership team effectiveness.

Benefits

  • The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
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