Part-time Embrace Care Administrative Assistant/Scheduler

SOUTHMINSTER INCCharlotte, NC
Onsite

About The Position

Join a mission-driven team where your work directly supports residents’ comfort, well-being, and independence. We are seeking a detail-oriented Administrative Assistant to coordinate home care scheduling, support payroll and invoicing processes, and provide administrative assistance. About Southminster We are an award-winning, non-profit life plan community recognized for excellence and outstanding service. We offer independent living, assisted living, and skilled nursing on one campus. Make a difference every shift in our community where teamwork, respect, and resident‑centered care come first.

Requirements

  • High school diploma or GED
  • At least one year of verifiable work experience, preferably in scheduling, healthcare, administrative support, customer service, or a related role
  • Strong written and verbal English communication skills
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Ability to work independently while collaborating effectively with a team
  • Strong interpersonal, organizational, problem-solving, and time-management skills
  • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality
  • Ability to read, write and effectively communicate in English.
  • Proficient in Microsoft office suite including Word, Excel, Power point and Outlook.
  • Ability to work independently.
  • Demonstrated record of strong interpersonal skills as well as working as a member of team.

Nice To Haves

  • Active North Carolina Certified Nursing Assistant (CNA) certification
  • North Carolina Medication Aide certification for Adult Care Homes and Skilled Nursing Facilities
  • Previous experience in home care, healthcare scheduling, payroll support, long-term care, or administrative operations
  • Certified as a Med Aide in both Adult Care Homes and Skilled Nursing in North Carolina or be willing to obtain the necessary certification within 6 months of hire.

Responsibilities

  • Coordinate staffing coverage for callouts, absences, weekend shifts, and other scheduling needs
  • Update employee schedules for callouts, no-shows, schedule changes, and coverage adjustments
  • Notify appropriate staff members and families of schedule changes in a timely, professional manner
  • Resolve scheduling conflicts when possible and escalate issues to the appropriate team member when needed
  • Collaborate effectively with Nurse Managers, caregivers, and other department staff
  • Participate in an on-call rotation as needed
  • Assist with payroll-related tasks, including timesheet edits, schedule approvals, paid day off (PDO) requests, schedule changes, and payroll reconciliation
  • Assist with invoicing and long-term care filing
  • Maintain accurate Home Care electronic and paper files
  • Complete filing, data entry, and general office support tasks as assigned
  • Assist with scheduling, staffing, and administrative projects as needed
  • Demonstrate C.A.R.E. First values: Compassion Acts Reflecting Excellence
  • Perform other duties as assigned by the supervisor

Benefits

  • Up to 6% employer match for our 403(b) retirement plan
  • Educational assistance
  • Free Employee Assistance Program (EAP)
  • Discounted employee meals
  • On-site fitness center
  • Sharonview Federal Credit Union membership
  • Biweekly pay with direct deposit
  • Free on-site parking
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