Administrative Assistant - Sales Full Time

M Resort•Henderson, NV

15h•Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK.

Requirements

Must be at least 21 years of age.
Two or more year of applicable experience working with managers and executives in hospitality or hotel sales; or equivalent combination of education and experience.
Must have advanced skills in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
Ability to effectively present information and professionally respond to questions from groups of managers, clients, customers, and the general public.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Must be able to maintain confidentiality and a high level of professionalism at all times.

Nice To Haves

Experience with Amadeus Delphi or similar CRM systems preferred.

Responsibilities

Deliver a high level of customer service by supporting departmental and company standards, ensuring a positive experience for internal and external clients
Manage incoming sales inquiries and leads, entering information accurately and promptly into the sales system
Maintain data integrity within sales systems to support reporting accuracy and pipeline visibility
Assist in the preparation and distribution of key sales reports, including pickup, revenue, and pace reporting
Prepare and coordinate a variety of business documents including correspondence, reports, presentations, agendas, and meeting materials
Maintain organized records, files, and documentation, including vendor and internal resources
Coordinate calendars, schedule meetings, and assist with travel arrangements and departmental activities
Serve as a point of contact for telephone and in person inquiries, ensuring clear and timely communication
Support office operations including mail distribution, supply inventory, and ordering of materials
Provide general administrative and receptionist support to enhance team productivity and efficiency
Ensure compliance with company policies, procedures, and regulatory requirements
Maintain a clean, organized, and professional work environment
Uphold confidentiality and handle sensitive information with discretion
Attend all required training sessions and meetings as directed